8:30 a.m. Continental Breakfast
9:00 - 9:30 a.m. Welcome
9:30 - 11:45 a.m. 10 Irrefutable Rules of Retailing (incl. a 15 min break)
11:45 a.m. Lunch
12:45 – 1:30 p.m. Design Studio Foundations
1:30 - 3:30 p.m. What Buyers Want: The 6 Strands of Customer Expectations
3:30 - 4:30 p.m. Ask Jane Live
for Full seminar details download the registration form. Full course material is provided. All food and beverage throughout the day is included.
Today’s buyers are better educated, more sophisticated, better travelled, more adventurous and more discerning than ever before. Today’s new home buyers in particular crave control, choice and the opportunity to invest in options that respond and cater to their personal preferences and needs. Furthermore, they’ve got the buying power and discretionary income to prove it. How can builders, design and décor professionals prepare and excel in this new reality?
Join us for a day of intensive training on how to act like a retailer, think like a consumer, deliver an amazing customer experience while creating greater sales from décor centres as homebuyers customize their homes.